eCOMM Merchant Solutions provide a comprehensive reporting suite via the back office portal helping merchants
and partners go beyond traditional reporting solutions, empowering them with the data, information and analysis to manage and grow their business.
This is parameter driven reporting enabling users to drill down into the detail of an individual transaction or get an overview of all transactions.
Our rich reporting tools enable both merchants and partners to benefit from real-time business information.
Working with eCOMM Merchant Solutions, each merchant receives some key monthly reports such as:
1) Chargeback rate as a percentage of transactions
2) Decline rate vs Approval rate
3) Analysis of transaction response codes
4) Transactions by card type
Each report can be easily extracted to a CSV file or spreadsheet for further analysis and additional bespoke reports can be developed
suited to the individual merchant’s needs. A CSV is a comma separated values file, which allows data to be saved in a table structured format.
Our robust user-friendly online portal allows you to view every card payment as it happens and makes it easy to manage day to day payments
and your merchants can download weekly or monthly reports in just seconds.
The way customers buy goods and services continues to evolve rapidly and access to sophisticated and comprehensive reporting tools and
analysis is essential to the success of any business.
Get in touch to find out more about our comprehensive reporting suite and how we can assist you to meet your goals and objectives.