Careers at eCOMM

At eCOMM we realise our team is our greatest asset. We continue to enjoy great success and growth in the payments industry. Join us on the journey!

Current opportunities are listed below. Please click/tap on a position title to show/hide the job description.

For all roles listed or for a speculative application please send your CV / Résumé to: careers@ecomm365.com

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Current Opportunities

Senior IT Developer

Senior IT Developer

Role Purpose:

eCOMM are a leading Irish Fintech – current holder of the eCommerce & Payments Awards Best Payments Start-up, and a 2019 Deloitte Technology Fast50 Winner. 2019 has been a year of significant growth for the company and our Development & Innovation plans for 2020 are equally as exciting. We are now looking to hire IT Developers at our Head Quarters in Navan.

The purpose of this role is to work on delivery-focussed development projects and to provide knowledgeable escalated support post-launch. You will have access to the latest technologies – C#/ .NET Core, Angular 7.0+ / Typescript, MongoDB, SQL, Redis, Rabbit MQ, Git, Bit Bucket, RESTful API, Swagger – while operating as part of a focussed team consisting of other IT Developers, Business Analysts, Project Managers and key stakeholders. This is an excellent opportunity for anyone who has 3+ years IT Development experience and some experience of working within the FinTech / Payments Industry.

Responsibilities & Accountabilities:

  • Write and implementing effective, re-usable, secure code for the eCOMM Application Product Set;
  • Integrate with Internal and External RESTful API's and Web Services;
  • Carry out Unit Testing on the code you write;
  • Carry out Code Debugging as required;
  • Deploy your Code to Test and Staging environments in accordance with the DevOps Control Framework;
  • Provide specialised / SME post-production support and ownership;
  • Collaborate with designers and other teams to enhance the existing product offering and bring new products to market;
  • Comply with all company Controls including PCI-DSS;
  • Cross-Train and coach junior members of the IT Development Team;

Qualifications & Requirements:

  • Computer Science / Software Engineering / Software Programming & Development Graduate;
  • 3+ years prior experience as a Developer at least 1 year of which has been within the Fintech / Payments Industry;
  • Previous experience of one or more of the following - Angular, C#, RESTful, Mongo, JavaScript;
  • A high standard of oral and written communications skills is required;
  • Ability to learn new technology quickly;
  • Ability to coach and mentor;
  • Ability to stay controlled under pressure and operate to tight timeframes;
  • Must be flexible to changing working conditions and willing to 'go the extra mile' to resolve issues as and when required;
  • Previous experience of working within a Project / Team-based structure would be an advantage;

Apply by email, mentioning the job title to: careers@ecomm365.com

IT Developer

IT Developer

Role Purpose:

eCOMM are a leading Irish Fintech – current holder of the eCommerce & Payments Awards Best Payments Start-up, and a 2019 Deloitte Technology Fast50 Winner. 2019 has been a year of significant growth for the company and our Development & Innovation plans for 2020 are equally as exciting. We are now looking to hire IT Developers at our Head Quarters in Navan.

The purpose of this role is to work on delivery-focussed development projects and to provide knowledgeable escalated support post-launch. You will have access to the latest technologies – C#/ .NET Core, Angular 7.0+ / Typescript, MongoDB, SQL, Redis, Rabbit MQ, Git, Bit Bucket, RESTful API, Swagger – while operating as part of a focussed team consisting of other IT Developers, Business Analysts, Project Managers and key stakeholders. This is an excellent opportunity for anyone who has 1 – 2 years IT Development experience and is looking to launch a career in the FinTech / Payments Industry.

Responsibilities and Accountabilities:

  • Write and implementing effective, re-usable, secure code for the eCOMM Application Product Set;
  • Integrate with Internal and External RESTful API's and Web Services;
  • Carry out Unit Testing on the code you write;
  • Carry out Code Debugging as required;
  • Deploy your Code to Test and Staging environments in accordance with the DevOps Control Framework;
  • Provide escalated post-production support;
  • Collaborate with designers and other teams to enhance the existing product offering and bring new products to market;
  • Comply with all company Controls including PCI-DSS;

Qualifications and Requirements:

  • Computer Science / Software Engineering / Software Programming & Development Graduate;
  • 1 – 2 years prior experience as a Developer;
  • Previous experience of one or more of the following would be an advantage – Angular, C#, RESTful, Mongo, JavaScript;
  • A high standard of oral and written communications skills is required;
  • Ability to learn new technology quickly;
  • Any previous experience of working within the payments industry would be an advantage;
  • Ability to stay controlled under pressure and operate to tight timeframes;
  • Must be flexible to changing working conditions and willing to 'go the extra mile' to resolve issues as and when required;
  • Previous experience of working within a Project / Team-based structure would be an advantage;

Apply by email, mentioning the job title to: careers@ecomm365.com

Network Administrator

Network Administrator

Role Purpose:

The Network Administrator is responsible for implementing, maintaining and troubleshooting all local Computer Networks, infrastructure, IT-related building services, and for carrying out / co-ordinating Data Centre activities.

Responsibilities & Accountabilities:

The Core Accountabilities & Responsibilities of the role are as follows:

Manage the Local Network, infrastructure and systems:

  • Install and configuring computer networks, Infrastructure and systems;
  • Identify and solve any problems that arise with the computer networks, infrastructure and systems;
  • Ensure all network, infrastructure and systems are running optimally and that upgrades are co-ordinated and managed appropriately;
  • Manage Telecoms, Internet and local phone systems;
  • Ensure all backups are running successfully;
  • Deal with any restore requests or tests;
  • Responsible for IT Disaster Recovery and Contingency planning;
  • Co-ordinate and managing the Data Centres;

Localised Desktop Application Support:

  • Manage local desktops and laptops;
  • Manage the Network & Infrastructure Software Apps;
  • Manage the Office 365 environment;
  • Manage all localised and virtual applications;

Controls & Governance:

  • Ensure IT Policies and Procedures are being adhered to at all times;
  • Ensure all changes are routed through Change Management as appropriate;
  • Manage the daily Network Runbook and flag any issues to the appropriate reporting line;
  • Manage all IT aspects of the Starters-Movers-Leavers process;
  • Ensure PCI-DSS policies, procedures and controls are strictly applied as appropriate;
  • Maintain the Asset Management Inventory and IT Stock Control;
  • Responsible for ensuring all localised software is fully patched;

Day-to-day monitoring and servicing of IT related Building Activities:

  • Ensure the Building Management System is operating smoothly;
  • Responsible for Building Security;

Qualifications and Requirements:

  • An IT certification and / or a 3rd level qualification is preferable;
  • CompTIA A+ / Network + / Security + certified, or CCNA / CCNP certified, or MCSA / MCSE Networking with Windows Server or equivalent;
  • Proven and experienced network trouble-shooter;
  • Excellent organisational skills and experience;
  • A high standard of oral and written communications skills is required;
  • Ability to stay controlled under pressure and operate to tight timeframes;
  • Must be flexible to changing working conditions and willing to 'go the extra mile' to resolve issues as and when required;

Apply by email, mentioning the job title to: careers@ecomm365.com

IT Cyber Security Officer

IT Cyber Security Officer

Role Purpose:

The purpose of this role is to Protect, Control and Monitor the eCOMM Network Perimeter from Cyber threats and attacks; to ensure eCOMM are following all regulatory, card-scheme and PCI-DSS policies procedures and controls; to ensure that all eCOMM staff are fully aware of their Cyber Security obligations and are being regularly certified; To be accountable for managing any / all Cyber Security Incidents as well as DR and the IT element of BCP, and to manage the internal and external IT Audit function and processes – including PCI-DSS.

Responsibilities & Accountabilities:

The Core Accountabilities & Responsibilities of the role are as follows:

Protect, Control and Monitor the eCOMM Network Perimeter:

  • Map out the 'Current State', 'Future State' and Roadmap for the overall IT Security Infrastructure design across eCOMM;
  • Establish a small-scale internal Security Operations Framework / Centre (SOC) to track and monitor all IT Security related alerts & issues (SIEM), certificate expiry's, patch / software updates, vulnerability tracking, Risk Tracking, Pen-Testing etc;

Maintain all IT Security Policies:

  • Make sure all internal IT Security Policies are up to date and reviewed on a regular basis;
  • Ensure any / all regulatory policies that are applicable to the IT Security domain are being adhered to;
  • Ensure all PCI-DSS specific IT policies and procedures are being adhered to;
  • Ensure the IT Security Awareness programme is fit-for-purpose and is being maintained and tracked on an on-going basis;
  • Ensure the company is being kept up to date with changes pertaining to the Cyber Security and Payments Industry that impact on IT Security in general e.g. NIST, EBA Guidelines etc.

Incident Management, DR & BCP:

  • Take ownership of the Cyber / IT Incident Management function;
  • Ensure Incident Management Policies are being fully adhered to;
  • Ensure an Incident Management test takes place on at least an annual basis;
  • Prepare for and manage the annual DR Recovery Test;
  • Prepare for and manage the IT element of the annual BCP Test;

Internal / External Audit – including PCI-DSS:

  • Take ownership of the IT aspects of the Internal & External Audit processes;
  • Ownership of the PCI-DSS Control Framework and the annual Certification process;

Qualifications and Requirements:

  • Must have an IT Security qualification e.g. CISSP, CompTIA Security +, Ethical Hacker, CISM etc.
  • An IT certification and / or a 3rd level qualification is preferable;
  • Any qualifications or experience in IT Networking would be an advantage e.g. CompTIA A+ / Network + / Security + certified, or CCNA / CCNP certified, or MCSA / MCSE Networking with Windows Server or equivalent;
  • Any experience of AWS would be an advantage;
  • Ability to produce workflow-based and / or architecture-based diagramming would be an advantage;
  • Excellent organisational skills and experience;
  • A high standard of oral and written communications skills is required;
  • Ability to stay controlled under pressure and operate to tight timeframes;
  • Must be flexible to changing working conditions and willing to 'go the extra mile' to resolve issues as and when required;

Apply by email, mentioning the job title to: careers@ecomm365.com

Cloud Infrastructure Engineer

Cloud Infrastructure Engineer

Location: Navan

About eCOMM Merchant Solutions

eCOMM Merchant Solutions (www.ecomm365.com) is a dynamic one-stop-shop payments gateway and acquirer that provides merchants with flexible payment acceptance solutions including Point of Sale (POS) terminals, e-commerce and Mail Order / telephone Order (MOTO) capability. eCOMM enables these business customers to accept American Express, Mastercard, VISA and Alipay payments.

The company is a payment gateway, payment aggregator, regulated entity and processor all in one. This has multiple benefits for our customers in terms of speed of processing, operational efficiencies and cost savings.

Since its foundation in 2014 by Noel Moran, CEO and European Entrepreneur of the Year, the company has enjoyed rapid expansion in the UK, Ireland, Greece, Cyprus and plans further expansion across Europe.

Due to our continued commercial growth and success, we are currently recruiting for an Cloud Infrastructure Engineer to join our team at our offices in Navan, Co Meath.

Role Description:

As a company, eCOMM has grown significantly from its early days as an emerging fintech within the Card Payments sector, to an established business with 1,500 + customers. In addition to our existing Data centre footprint, we are in the process of setting up a Cloud-based hosting environment and we now require a Cloud Infrastructure Engineer to assist with the implementation, operation and monitoring of this new environment.

The purpose of this role is to provide direct input into the setup of the new Cloud Platform and then - as part of a 2-man team - to operate, support, maintain and monitor the environment – including the Infrastructure design aspect associated with new projects or initiatives. In addition, the role holder will also be expected to carry out Server and Infrastructure support and maintenance tasks associated with our other – more traditional – data centres.

Key Responsibilities:

Contribute to the Design & Implementation of the new Cloud Infrastructure:

  • Provide full and direct assistance to the design and implementation of the new Cloud Infrastructure.
  • Produce technical diagrams, process documentation and procedures as required
  • Collaborate with the IT Security and Governance functions to ensure full compliance with all Security, PCI, ISO and regulatory standards

Infrastructure Support & Administration:

  • Technical Subject Matter Expert (SME) for the Infrastructure function
  • Accountable for maintaining a full up to date inventory of all Infrastructure documentation – Design Documents, Policies, Procedures, RunBooks & SLA's – on all aspects of the Infrastructure – Telecoms; Networking; Server environment; Storage; WAF's, Switches, Routers; Backups; DR etc.
  • Day-to-day monitoring of the environment – Runbooks; Logs; Performance & Tuning; Capacity Mgmt; Backups & Restores
  • Working with multiple vendors and teams to ensure that live services are managed effectively
  • Trouble-shooting and problem analysis - Review and Triage of mission critical events and incidents to ensure rapid diagnosis of root cause and resolution, and the implementation of enhanced error handling, alerting, event management and / or automation where necessary
  • Continuous improvement – Continually assess the end-to-end Infrastructure environment to identify Single Points Of Failure (SPOF's) and areas where improvements can be made
  • Encourage and participate in all aspects of Knowledge Management / knowledge transfer. Also, provide coaching and training to other members of the team and in reciprocation, make yourself available to receive coaching and training where necessary

Change Management:

  • Fully engage in the established Change Management process, ensuring that you respond accordingly to assigned Changes i.e. Acknowledge, Review, Design, Test, Schedule, Implement, Close
  • Utilise and fully participate in the Change Advisory Board (CAB) which is the central authority for the Submission, Review, Approval and Implementation of all standard and small changes.
  • Execute changes to Infrastructure in accordance with established controls, procedures and processes.
  • Implement an end-to-end Monthly IT reporting framework, to cover Uptime/Downtime of Core IT Services & Applications; Tickets received/resolved – including breakdown of categories; RunBook successes/errors; Gov & Compliance breaches; IT Security breaches etc. Structure and content to be defined by Head of IT.

Design & Architecture:

  • Collaborate with other IT professionals on an as required basis to analyse, design and implement new processes, solutions and infrastructure and / or re-configure existing infrastructure
  • Utilise and fully participate in the Design Authority – a pre-requisite for core changes and new implementations to Infrastructure
  • Provide direct input to Architecture Design and documentation

DR & Contingency Planning:

  • Accountable for the design, maintenance and upkeep of the DR solution and plan
  • Carry out DR Recovery tests on an as required basis – at least twice annually
  • Accountable for the scenario planning, design and testing and upkeep of a multi-layered failover environment

Qualifications and Requirements:

  • An IT certification and / or a 3rd level qualification is preferable
  • MCSE, MCSA and / or MTA certified
  • Demonstrable experience with cloud platform(s) – AWS or Azure. E.g. Azure Administrator Associate or Azure DevOps Engineer; AWS Cloud Practitioner or SysOps Administrator
  • Solid understanding of networking - 2+ years experience as a network engineer
  • Extensive understanding of Disaster Recovery & IT Service Continuity – tools and techniques
  • Solid troubleshooting skills that includes log analysis, traffic trace, configuration, scripting
  • Ambition to take-on with additional responsibilities over time e.g. Technical Design Authority
  • Good communication skills – both oral and written. Ability to produce design and architecture documentation and writing of procedures and controls is important
  • Strong application process workflow and problem solving skills and techniques
  • Ability to stay controlled under pressure and operate to tight timeframes
  • Must be flexible to changing working conditions and willing to 'go the extra mile' to resolve issues as and when required
  • Will need to be willing to work outside of standard working hours on occasion.

Apply by email, mentioning the job title to: careers@ecomm365.com

Chief Financial Officer

Chief Financial Officer

Location: Ireland (Navan, Co Meath)

About Us

eCOMM Merchant Solutions (www.ecomm365.com) enables business customers to accept American Express, Mastercard, Visa and Alipay payments. We offer our customers, Point of Sale (POS) terminals, e-commerce, mail order and telephone payment solutions.

The company is a payment gateway, payment card acquirer, regulated entity and processor all in one. This has multiple benefits for our customers in terms of speed of processing, operational efficiencies and cost savings.

Since its foundation in 2014 by Noel Moran, CEO and European Entrepreneur of the Year, the company has enjoyed rapid expansion in the UK, Ireland, Greece, Cyprus and plans further expansion across Europe.

eCOMM Merchant Solutions is authorised and regulated by the Financial Conduct Authority (FCA) in the UK.

The Role:

Accountable for the financial operations of eCOMM Merchant Solutions, to include the development of a financial and operational strategy, metrics tied to that strategy, and the ongoing development and monitoring of control systems designed to preserve company and customer assets and report accurate financial results.

Principal responsibilities are:

Planning:

  • Perform all financial planning and analysis
  • Responsible for all year end and monthly management account preparation and sign off
  • Monitor and direct the implementation of financial strategic business plans to deliver the high growth expected
  • Develop financial and tax strategies
  • Manage the budgeting processes
  • Develop financial performance measures that support the company's strategic direction
  • Build and shape a global finance function that will allow for the rapid growth of the company
  • Establish profitability of business propositions
  • Assess drivers of profitability

Finance Operations:

  • Participate in key decisions as a member of the executive management team
  • Maintain in-depth relations with all members of the management team
  • Direct the accounting, tax, and operational(customer) cash control functions
  • Implement operational best practices
  • Ensure finance function keeps pace during business growth
  • Build a strong teamwork mentality within the functions

Financial Information:

  • Oversee the issuance of financial information
  • Review and approve statutory and management accounts, regulatory and other returns

Report financial results to the CEO and Board:

  • Understand and mitigate key elements of the company's financial risk profile
  • Manage and own all financial regulatory issues involving the company
  • Assume overall responsibility for safeguarding compliance for emoney/customer cash
  • Construct and monitor reliable control systems
  • Maintain appropriate insurance coverage
  • Ensure that the company complies with all financial regulatory requirements
  • Ensure that record keeping meets the requirements of auditors, regulators and government agencies
  • Maintain relations with external auditors, deliver timely and successful completion of the Group's audits and investigate auditors' findings and recommendations

Treasury and Cashflow:

  • Monitor cash management and forecasts
  • Ensure adequate treasury arrangements are in place to maximise the return on corporate and client assets.

Risk Management:

  • Understand and mitigate key elements of the company's financial risk profile
  • Manage and own all financial regulatory issues involving the company
  • Assume overall responsibility for safeguarding compliance for e-money/customer cash
  • Construct and monitor reliable control systems
  • Maintain appropriate insurance coverage
  • Ensure that the company complies with all financial regulatory requirements
  • Ensure that record keeping meets the requirements of auditors, regulators and government agencies
  • Maintain relations with external auditors, deliver timely and successful completion of the Group's audits and investigate auditors' findings and recommendations

Third Parties:

  • Maintain banking relationships
  • Manage key suppliers e.g. Sun Accounting
  • Represent the company with investors, if required

Required Experience:

  • Extensive experience of a high growth, fast moving organisation
  • Experience of working in a regulated organisation at a senior level
  • Experience of the fintech sector
  • Previous experience building a CFO function from scratch or transforming a finance function
  • Extensive experience of payments, e-money and banking

Education:

  • Qualified accountant
  • Additional professional qualifications an advantage, particularly in compliance and risk.

Apply by email, mentioning the job title to: careers@ecomm365.com

Interested in any role above? Want to know more? Please get in touch here.

   

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