Careers

Join the winning team at eCOMM Merchant Solutions

At eCOMM we realise our team is our greatest asset. We continue to enjoy great success and growth in the payments industry. Join us on the journey!

Current opportunities are listed below. Please click/tap on a position title to show/hide the job description.

For all roles listed or for a speculative application please send your CV / Résumé to: careers@ecomm365.com

By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that eCOMM can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the eCOMM Data Privacy Policy.



Testing/QA Manager (Payments)

Testing/QA Manager (Payments)

eCOMM Merchant Solutions is a one stop payment gateway and acquirer for merchants who want e-commerce and MOTO capability for Visa & MasterCard. Due to continued commercial growth and success, we are currently recruiting for a Testing/QA Manager (Payments) to join our team at our offices in Navan, Co Meath. We specialise in the delivery of prepaid card programmes and the provision of payments services to a range of clients globally.

Leading Financial Technology Company looking for a dynamic, skilful and enthusiastic person to join our Software Development team in Navan, Co Meath. The ideal candidate will be a dependable team-player who will drive the Testing team & process for our web and mobile and back-end applications.

The Role:

  • Management of the end to end QA function, overseeing the QA processes across Web, APIs and Backend applications.
  • Managing and mentoring test resources working on different projects in parallel.
  • Reviewing requirements, providing test estimates and scheduling testing activities.
  • Allocate and manage work for the QA team.
  • Creating documentation for test plans, test cases and other test related artifacts.
  • The successful candidate will own the test documentation and be expected to continually refine and improve it to make it as efficient as possible.
  • This role may involve hands on testing of functionality, which is delivered through a combination of applications and services.
  • Contributing to all aspects of the QA process for new and existing functionality, through a mix of automated and manual testing.
  • Support the development team in identifying and documenting issues, as well as to identify test requirements.
  • Schedule and approve release to different test environments throughout the development cycle.
  • Provide clear results and metrics to stakeholders and management.
  • Manage the Test and Staging environments and associated Test Data.
  • Work to accurately evaluate risk and provide estimates for tasks.
  • Conducting performance reviews.

Qualifications / Experience:

  • A relevant Third level degree in IT or equivalent Testing Qualification (ISEB, ISQTB)
  • Proven professional experience as a QA Manager
  • Technically proficient, familiar with the major development platforms and languages (C#, Java etc.) and RESTful webservices. Strong SQL knowledge.
  • Experience with Automation and BDD Test Tools such as Selenium WebDriver and Specflow.
  • Good knowledge of DevOps and Software release processes
  • Understanding of financial services, banking or payment transactions processing
  • A Team player with excellent communication skills (both written and verbal), particularly the ability to get your ideas across effectively.
  • Coordinating people and teams
  • Experience with Jira would be beneficial.
  • Experience working within the whole software development lifecycle.
  • Willingness to learn and be challenged in a fast-paced environment.
  • Experience working within PCI-DSS requirements would be beneficial.

Please state your desired salary and current notice period with existing employer on your application.

APPLY NOW

Senior Finance Manager (Payments)

Senior Finance Manager (Payments)

eCOMM Merchant Solutions is a one stop payment gateway and acquirer for merchants who want e-commerce and MOTO capability for Visa & Mastercard. Due to continued commercial growth and success, we are currently recruiting for a Senior Finance Manager (Payments) to join our team at our offices in Navan, Co Meath. We specialise in the delivery of prepaid card programmes and the provision of payments services to a range of clients globally.

The Senior Finance Manager is responsible for the management of the finance team and reporting to Senior Management.

Due to the size of the organisation, the multiple touch points within this role and the scale of responsibilities, the successful candidate must be highly skilled at multi-tasking, flexible, adaptable and have a 'can-do' and 'will-do' mentality. This role requires a high level of initiative and organization to function at expected levels of performance and to deliver set goals.

Duties will include:

  • Strong ownership of all aspects of the financials associated with Technology, working with Global project teams
  • Reviewing and analysing actual to date results and detailed explanation of variances. Creation of reporting packages for monthly reviews, ad-hoc management reports & analysis
  • Ensure the components /drivers of costs charged to the businesses are fully understood and actively pursue cost saving opportunities.
  • Monthly forecasting for the business, articulating changes to the forecast or decisions that impact the forecast outcome.
  • Rate analysis and modelling
  • Develop and Implement policies and procedures to support the ongoing business.
  • Participate in the annual budget process, understand responsible for cost-effective expense control.
  • Support and work closely with the Directors of the Company
  • Manage relationships with the senior managers associated with these technology programs; build and sustain strong relationships with these managers, as well as those on the business side.

The successful candidate will have:

  • Graduate, Qualified Accountant.
  • Significant experience within a large Finance / operations department
  • Experience in managing monthly forecasting processes and in monthly accruals processes
  • Experience of working with Senior Management to support decision making
  • Excellent communications, presentation and interpersonal skills
  • Broad based experience of Finance, operations and other control functions would be a distinct advantage
  • Project oriented with the ability to multi-task and perform effectively under pressure
  • Ability to work with all levels of management, clients and support groups
  • Strong computer and analytical skills
  • Ideally the candidate will have experience of the Payment Sector
APPLY NOW

Chief Operations Officer (COO)

Chief Operations Officer (COO)

The Role:

We are looking for a highly successful, results focused Chief Operations Officer to plan, manage and coordinate all the Organisations operations. You will be responsible for improving performance, productivity, efficiency and profitability through the implementation of effective strategic and operational plans. This is hands-on role in a dynamic, fast paced environment.

Responsibilities:

  • Fully accountable for the achievement of the Company's financial targets and objectives
  • Responsible for managing IT, Project Delivery, Innovation, Card Funding, Fraud, Compliance and Customer Services functions
  • Developing world class business practices throughout the business
  • Working with department heads and senior management to maximise the best performance from employees
  • Driving the business to increase profits, market share and market profile
  • Lead the business in continuous improvement processes and projects
  • Analysing and evaluating the effectiveness of the organisation's operations and people
  • Liaising with external investment bodies and organisation
  • Representing the organisation to industry bodies, public agencies and the media
  • Lead and/or consult during deal negotiations and company expansions / mergers and acquisitions
  • Responsible for delivering a solid company performance plan
  • Ensuring all performance/key metrics of the business are reported weekly/monthly to the CEO
  • Drive a proactive and inspirational approach to all areas of the business
  • Engage with all levels of the business

Criteria/Essential Experience:

  • The successful candidate should have experience within the Payments industry, a knowledge of Fintech is not essential but a definite advantage
  • Proven working experience as Chief Operations Officer within the Payments Industry desirable
  • Highly developed Operations Management experience
  • Acknowledged and proven leadership and organisational skills
  • International business experience
  • Proven experience in budget development and management
  • Ability to effectively communicate with all levels of the organisation
  • A strong track record of success

Qualifications:

  • MBA or BSc in Operations Management
  • IT qualification desirable
APPLY NOW

Merchant Technical Integration Support

Merchant Technical Integration Support

Job Duties and Responsibilities:

The Merchant Technical Integration Support position requires a high energy, quick thinking individual who has previously supported key Functions. This is a critical role within the Business and requires someone that understands the needs of our Clients and their Customers to prioritise work accordingly.

Merchant Technical Integration Support will:

  • Manage the daily influx of technical integration related projects in accordance with Service Level Agreements (SLA).
  • Work with Sales/Account Management to bring merchants from start of integration to going live and processing.
  • Establish/implement correct and most efficient Integration standards that ensure the delivery of best in class service to our customers IT department.
  • Lead, mentor, train, and drive process excellence.
  • Ensure moderate to expert product knowledge exists within self and direct reports.
  • Implement a process for managing and tracking all open integrations.
  • Review and report on a daily, weekly, and/or monthly basis statistics and trends.
  • Establish Integration best practises.
  • Give insight into how we can enhance our sandbox environment/developer portal, so integration becomes easier and clearer for merchants.
  • Good understanding of how software development kits (SDKs) work with constant focus on how they can be improved and made easier to integrate.
  • Manage verbal and written communication with regards to customer integration queries submitted via phone, email or developer portal. Make initial contact with customer and establish communication to perform technical talks. Engage senior technical personnel when critical problems arise and 2nd level resources are needed.
  • Effectively use established tools to help improve the technical integration process.

Qualifications / Experience:

  • A relevant Third level degree in any IT area
  • Experience with being a bridge between Business and IT
  • A Team player with excellent communication skills (both written and verbal), and the ability to get your ideas across effectively.
  • Experience in Payments preferred
  • Experience working within PCI-DSS requirements would be beneficial.
APPLY NOW

Legal Contracts Manager

Legal Contracts Manager

eCOMM Merchant Solutions is a one stop payment gateway and acquirer for merchants who want e-commerce and MOTO capability for Visa & Mastercard. Due to continued commercial growth and success, we are currently recruiting for a Legal Contracts Manager to join our team at our offices in Navan, Co Meath. We specialise in the delivery of prepaid card programmes and the provision of payments services to a range of clients globally.

Role and Responsibilities include:

  • Review, draft and negotiate contracts for clients and 3rd parties. Report internally on all contract activities.
  • This role will entail looking and reviewing both high volume and smaller content as well as lower volume and high content contracts. There will be lots of telephone and email work, lots of interaction with the business and sites. Strong negotiation skills are needed.
  • Liaise with other teams within the organisation (Compliance, Finance Sales) to address process issues and contract related matters.
  • Ability to check source documents for accuracy; verify and correct data where necessary and identify where further information is required.
  • Work on other projects related to the contract Management process.
  • Provide advice and contract interpretation on the provisions of specific agreements as well as legal issues that might impact the business.
  • Secure proper approval on nonstandard legal, financial, information security, technical and business issues raised in contract documents.
  • Monitor compliance with existing contractual obligations; monitor supplier performance and track cost savings opportunities.
  • Business/Legal Knowledge is essential. The individual must have an excellent understanding of most relevant contracting principles and experience applying this knowledge to contracting activities. The individual will be familiar with the local contracting practices in European countries.
  • Experience in Payments Space would be a distinct advantage.

Skills Required:

  • You must have strong communication skills, including the ability to professionally and concisely communicate (in writing and verbally) complex legal and business issues with senior staff both inside and outside the company.
  • Excellent organisational and prioritization abilities. You must be comfortable working in a fast-paced environment and demonstrate the ability to successfully manage frequent changes in priorities, deadlines, and workload.
  • Anticipate and be responsive to customer/client requirements. Proactive; excellent communicator; have good time management; good attention to detail; be personable and professional.

Qualifications:

  • BSc / B.A Degree in Law or Business.
  • Proven legal experience is essential. Strong Word & Excel skills needed, advanced knowledge preferred.
APPLY NOW

Group Head of HR

Group Head of HR

Description:

This role is a senior leadership position and reports to the CEO & Head of Client Services.

  • Manages and leads the HR function for Ireland, UK and Malta
  • Proactively support Functional Leaders, as they work to deliver their strategic business objectives
  • Provide guidance, support and insight to enable achievement of commercial objectives and focus on the People agenda
  • Ownership of key employee lifecycle projects and identification of innovative projects, with a particular focus on employee engagement
  • Ensure all activity is in compliance with regulatory and company policy requirements, operated consistently and driven by a need for continuous improvement

What else it involves...

  • Collaborates with Directors and Heads of Function, as they work in the development of business strategy. Provides process consulting support, enabling the development of local strategies, aligned with overall company strategy.
  • Act as trusted advisor for functional leaders, providing guidance and insight. As a strategic partner, work collaboratively in the identification of priorities and development of strategic and tactical plans to enable business success.
  • Coach and support functional leaders in the organisation design, development and engagement of their teams.
  • Drive the HR agenda with the functional leaders, ensuring that priorities, values and behaviours are embedded across the organisation.
  • Build, develop and maintain effective, co-operative relationships of a strategic nature with internal and external stakeholders who are instrumental in achieving HR objectives
  • Demonstrate leadership behaviours, act as a visible role model, living the brand values and setting high standards through own behaviour and actions driving a highly engaged workforce.
  • Work as key part of the leadership team as well as developing a seamless and integrated HR approach.
  • Actively contribute to the development of the HR strategy.
  • Ensure delivery of relevant programme work streams, as part of key HR programmes. In particular, build on existing employee engagement programmes and identify new and creative approaches to engage all employees in the objectives and values of the company.
  • Initiate projects to establish, improve or cease processes, systems and procedures impacting all aspects of the employee life-cycle.
  • Ensure all projects delivered on-time, in line with the business cycle.
  • Lead a small team, providing direction, focus and motivation on the key business needs across their deliverables.
  • Inspire, develop and manage a high performing team that meets their department objectives.

The skills we're looking for...

  • Demonstrated experience of strategic HR Business Partnering, coupled with expertise in employee engagement.
  • Proven leadership and team working skills with the ability to develop and motivate in a fast paced, rapidly changing and high performance culture.
  • Ability and passion to drive operational excellence.
  • Strategic awareness, ability to influence and to shape both the medium and longer-term strategy of the business.
  • This role requires a strategic thinker with the ability to convert it to into programmes, projects and operational execution.
  • Commercial Acumen - Possess a clear understanding of profitability and the management of P&L, OPEX and strategic targets.
  • High impact individual with strong track record in developing actionable plans and delivering projects in a commercial environment.
  • As the role requires management of a diverse range of stakeholders exceptional interpersonal skills.
  • Networking, Negotiation, Influencing, Presentation,Written communications.
  • Able to persuade or influence at all levels, focusing on behaviours, actions and key decisions.
  • Confident in their ability to engage people from all over the business and at all levels to drive change.
  • Excellent quantitative/business modelling, use of strategic frameworks, rigorous planner, and comfortable with strategic analyses.
  • Analytical skills - able to quickly comprehend diverse information. Can identify themes and gaps in information and uses information as the basis for making decisions.
  • Deals effectively with ambiguity by coping quickly and well with changes and is calm in the face of uncertainty and risk.
  • Ability to work under pressure and to strict timescales. Has a high level of resilience and bounces back from barriers to success.
  • A sense of humour and instinctive desire to collaborate with others in a friendly, dynamic culture.

Qualifications and Experience:

  • 10 years + at a senior level
  • Strong WRC experience
  • Degree or MSc desirable
APPLY NOW

Account Manager

Account Manager

The Account Manager is responsible for managing the overall relationships with eCOMM clients, acting as a point of escalation for all issues and as the point of contact for programme expansion. The Account Manager will need to develop a good understanding of all aspects of the client, products and services.

Job Description

Duties of the Account Manager include:

  • Responsible for developing, maintaining and enhancing client relationships
  • Point of contact and escalation for clients - act as the key interface between the customer and all relevant internal teams monitoring the resolution of issues and working with teams to identify root cause and drive performance improvement.
  • Raising support tickets and change requests on behalf of Clients, monitoring and reporting back progress
  • Responsible for the development and enhancement of supplementary sales – upselling, cross-selling and new products.
  • Ensure the Client base is kept informed of business issues and developments
  • Assisting the commercial team with RFP's and tendering where necessary
  • Provision of regular service level reports to Clients
  • Create and manage regular reporting of client activities such as financial performance compared to goals; trends and profitability analysis; and other performance metrics.
  • Work with internal teams such as Marketing, Product, and Sales to develop and deliver new ideas and product enhancements are properly communicated to the correct teams.
  • Works directly third parties to support client infrastructure, platforms and processes – such as the card processors, fulfilment houses, and schemes.
  • Representing the firm at Industry events and conferences

Requirements of the role:

  • Ability to communicate, both written and verbal, at all levels
  • Previous experience in Account Management
  • Relationship building skills and ability to remain calm under pressure essential
  • Background in Financial Services
  • Comfortable with technology
  • Highly self-motivated.
APPLY NOW

Software Developer

Software Developer

Due to continued commercial growth, we are recruiting for a number of Software Developers to join our team in Navan, Co Meath.

Some of the technologies we work with includes (but not limited to) C#, ASP.net using MVC pattern, SOAP/REST based services, MySQL, RabbitMQ.

We specialise in the delivery of prepaid card programmes and the provision of payments services to a range of clients globally.

What You'll Do:

  • Develop a cutting-edge payment processing platform
  • Produce clean and maintainable code using C#, ASP.Net
  • Application design from concept right through development and implementation
  • Help others around you to grow as developers and be successful
  • Ensure the code you’ve written functions as designed, by creating unit and integration tests as well as working with our QA department
  • Create documentation in Confluence and other wiki pages

Your Preferred Profile:

  • BA / BS in Computer Science or equivalent from a recognised third level institution
  • Comfortable working with SQL Server including database design, Stored Procedures and complex SQL Syntax
  • 3+ years of practical experience working with ASP.Net, C#, Web API/Web Services and MVC
  • Full stack or backend engineering experience, with strong system fundamentals
  • Rigor in software engineering best practices, including coding standards, code reviews, source control management, build processes, testing and operations
  • Experience with financial, accounting or payments systems
  • Experience with Web Services and RESTful architecture
  • Experience architecting professional grade software using C#
  • Experience configuring and working with IIS and Windows Server.
  • 2/3+ years Industry experience in payment processing preferably in Issuing processing
  • A Team player with excellent communication skills (both written and verbal), particularly the ability to get your ideas across effectively
  • Great interpersonal skills, we’re a team that gets on and likes to help each other out
  • Have experience working against PCI-DSS requirement

Business:

  • Experience with Message Queues would be beneficial
  • Experience with any Source control tools (Git or Bitbucket experience preferred) would be beneficial.
APPLY NOW