Careers

Join the winning team at eCOMM Merchant Solutions

At eCOMM we realise our team is our greatest asset. We continue to enjoy great success and growth in the payments industry. Join us on the journey!

Current opportunities are listed below. Please click/tap on a position title to show/hide the job description.

For all roles listed or for a speculative application please send your CV / Résumé to: careers@ecomm365.com



Contact Centre Agent with fluent Welsh & English

Contact Centre Agent – with fluent Welsh & English

Principle Responsibilities:

  • Provide a friendly and professional welcome to all customers and visitors, presenting a positive impression of themselves and the organization.
  • Respond to customer inquiries and provide information about a full range of products and services.
  • Ensure that every customer service inquiry is dealt with through the appropriate SLA and KPI are adhered too.
  • Ensure that incoming telephone calls are answered in a professional and timely manner and transferred, where appropriate, to the relevant department.
  • Effectively handling and being accountable for the respective duties assigned.
  • Manage and protect customer information, including sensitive financial information, in accordance with relevant legislation.
  • Following organisations complaints procedures.
  • Working as part of a team to ensure the smooth operation of the facility.
  • Meeting the training and development requirements of the job role.
  • Working within the job role description at this level, recognize the standards and
  • professional limitations that this provides, referring to appropriate members of staff for assistance.

Skills:

  • Good literacy, numeracy and verbal communication skills and IT literate.
  • Good understanding of Outlook and Excel
  • Excellent computer Literacy a must
  • Experience of working with any industry working with Customer
  • Experience in Customer Service.
  • A positive individual with a 'can do', results-driven approach and attitude.
  • Demonstrates trust, openness and respect in dealings with people.
  • Keen to develop themselves and learn new skills
  • A good communicator who listens and is able to express themselves clearly
  • Committed and reliable
  • Language requirement – Fluent and excellent verbal and written skills is a must in Welsh and English.
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Contact Centre Agent with fluent French/English

Fluent French/English Speaking Contact Centre Agent

Principle Responsibilities

  • Provide a friendly and professional welcome to all customers and visitors, presenting a positive impression of themselves and the organization.
  • Respond to customer inquiries and provide information about a full range of products and services.
  • Ensure that every customer service inquiry is dealt with through the appropriate SLA and KPI are adhered too.
  • Ensure that incoming telephone calls are answered in a professional and timely manner and transferred, where appropriate, to the relevant department.
  • Effectively handling and being accountable for the respective duties assigned.
  • Manage and protect customer information, including sensitive financial information, in accordance with relevant legislation.
  • Following organizations complaints procedures.
  • Working as part of a team to ensure the smooth operation of the facility.
  • Meeting the training and development requirements of the job role.
  • Working within the job role description at this level, recognize the standards and
  • professional limitations that this provides, referring to appropriate members of staff for assistance

Skills

  • Good literacy, numeracy and verbal communication skills and IT literate.
  • Good understanding of outlook and excel
  • Excellent computer Literacy a must
  • Experience of working with any industry working with Customer
  • Experience in Customer Service.
  • A positive individual with a ‘can do’, results driven approach and attitude.
  • Demonstrates trust, openness and respect in dealings with people.
  • Keen to develop themselves and learn new skills
  • A good communicator who listens and is able to express themselves clearly
  • Committed and reliable
  • Language requirement – Fluent and excellent verbal and written skills a must.

Response

  • Respond Stating your expected Salary
  • Stating where you live
  • you must be available immediately

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Mobile Apps Developer

Mobile Apps Developer

Leading Financial Technology Company looking for a dynamic, skilful and enthusiastic person to join our Software Development team. The ideal candidate will be a dependable team-player who will own and drive development tasks that you they are involved in, participating and supporting the development team. Responsible for developing code to a very high standard to enable QA to test efficiently. Will work alongside a development and QA team based in Navan, London and Malta.

This position is based in Navan, Co. Meath, Ireland.

The Role:

  • Develop cutting edge mobile applications for iOS, Android and Windows Devices.
  • Produce clean and maintainable code using Xamarin
  • Work within and enhance our software development expectations, processes, and quality initiatives in a fast-paced environment
  • Work to accurately evaluate risk and estimate software development tasks
  • Strive to continually improve technical and developmental skills
  • Work with the Innovation Manager to plan new features and applications

Qualifications / Experience:

  • A relevant Third level degree in IT
  • At least 5 years’ professional development experience with at least 2 years in mobile applications development
  • At least 4 years’ commercial .Net (C#) experience
  • At least 2 years’ demonstrable experience working in native mobile development (using Xamarin)
  • Experience with any Source control tools (Git or Bitbucket experience preferred)
  • Experience working within the whole software development lifecycle
  • A Team player with excellent communication skills (both written and verbal), particularly the ability to get your ideas across effectively
  • To be considered for this position you must have a portfolio of applications which have been released on the App Store or Play store.

Experience working against PCI-DSS requirement would be beneficial. Any payments experience would be beneficial.

Please state your desired salary and current notice period with existing employer on your application.


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Sales Executive for European Card Acquirer

Sales Executive for European Card Acquirer

Job description

An experienced Sales Executive required to continue the rapid growth of eComm Merchant Solutions.   This role will involve Identifying business opportunities and evaluating our position in the industry.

Key Responsibilities

  • Establishing a network of preferred PSPs, Payment Facilitators and ISOs
  • Identifying new merchant account opportunities in the eCommerce and POS markets and turning them into boarded merchants.
  • Keeping abreast of FinTech and Payments trends and disruptors and feeding same into EMS strategy.
  • Proactively research, qualify and generate leads with merchants and partners locally and internationally.
  • Understanding our value proposition, and how this best fits with merchant/partner requirements

Skills and Experience:

  • Relevant experience in the Acquiring Payments Industry with an excellent understanding of eCommerce, m-commerce, POS acquiring, e-wallets and e-money covering new and existing business development.
  • Very familiar with payment solutions, within verticals, local payment options across Europe, and an understanding of the Regulatory and Compliance requirements in these markets
  • Planning & Delivery Proven ability to hunt for new business; with excellent experience of the full sales life cycle.
  • Proven experience of selling the merchant acquiring/payment acceptance, commercial cards and payments.
  • Project and/or Payments Product development.
  • A logical, quick thinker, excellent communicator with a strong work ethic and determination for success.
  • Any additional languages would be a bonus

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Software Engineer

Software Engineer

Leading Financial Technology Company looking for a dynamic, skilful and enthusiastic person to join our Software Development team. The ideal candidate will be a dependable team-player who will own and drive development tasks that you they are involved in, participating and supporting the development team. Responsible for developing code to a very high standard to enable QA to test efficiently. Will work alongside a development and QA team based in Navan, London and Malta.

This position is based in Navan, Co. Meath, Ireland.

The Role:

  • Develop cutting edge web and mobile applications using the latest software and hardware technologies
  • Own and Drive the development of payment tokenization systems
  • Work with web and mobile development teams to develop best-in-class scalable applications
  • Design, develop and test new features and functionality delivered through a mix of applications and services
  • Work within and enhance our software development expectations, processes, and quality initiatives in a fast-paced environment
  • Work to accurately evaluate risk and estimate software development tasks
  • Strive to continually improve technical and developmental skills

Qualifications / Experience:

  • A relevant Third level degree in IT
  • At least 5 years’ professional development experience
  • At least 4 years’ commercial .Net (C#) experience
  • Experience with and knowledge of Payment Tokenization, Mastercard and Visa (EMV)
  • Previous experience of PCI requirements
  • Experience with any Source control tools (Git or Bitbucket experience preferred)
  • Experience working within the whole software development lifecycle
  • A Team player with excellent communication skills (both written and verbal), particularly the ability to get your ideas across effectively

Experience working with HSM’s would be beneficial.

Please state your desired salary and current notice period with existing employer on your application.


APPLY NOW